Contact this salon directly:
There is no description currently listed for this salon. If you are the owner you can add one by claiming or logging into your listing here.
There are no special offers currently listed with this salon.
Unfortunately, a good experience turned into nightmare customer service! I had a lovely cut (one of the best) and colour, however, once washed the day after I noticed that 3 inches from my head was a lot darker than the rest of my hair. I phoned back for a recommendation of how to solve this and followed the steps accordingly, one of them being 'apply fairy liquid'. I was advised to then call back once I had tried this if that hadn't worked. It hadn't made a difference so I called back to find a resolution, hoping that they would invite me back in to have a look at it. I was directed to the 'manager' (who I later found out wasn't actually the manager) who told me "your hair dresser has done a great job, thank you, goodbye," and then HUNG UP on me! I was shocked. I had never said she hadn't done a good job, I was just following the advice she gave me. So I called back and was spoken to again very rudely. I feel completely dissatisfied and devastated to be treated in this way.
Reviewed by Beth2016-10-26 14:22:56