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This is a dispicable salon and how it's is still up and running is beyond me!!!!!My experience was disgusting and the staff are ignorant and rude! I went for a simple blow dry in January and the girl who did my hair was very pleasant but uselss at her job!!! She obviously couldn't handle my hair and it's just normal hair that no one has ever had a problem with and also she didnt have a clue how to do a simple straight blowdry! My hair looked revolting when she did and was worse then when i arrived, i wanted to cry out of my frustration and shock that my 2 year old niece could have done a better job with her eyes shut!!!I complained the following week and was told to come back for a complimentatry blow dry! When i arrived a very rude lady called Wana told me the lady who was going to do my hair was off sick and no one bothered to tell me as their phones werent working! What was wrong with using her mobile or a pay phone? She was not apologetic at all and looked at me as though i was an alien and to blame. She was very rude and unprofessional and did not care. I called the following day and spoke to Stacey who was just as thick and she told me i could get a refund if i was to come in and fill in some forms. I went in the following day, filled in the forms but couldnt get a refund as Stacey the manager wasnt there!!I called just now and stacey seemed to not comprehend anything i was telling her and the phone kept on cutting off and when i called back no one would call back. Then the lovely Wana picked up and said she'd have to speak to the manager and couldnt do anything!These people are completey incompetent and wouldnt even be able to sell a potatoe if their life depended on it!" I am shocked and disgusted that this salon is still around!
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