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I booked an appointment at this salon as I had moved to the area. My appointment was at 4.30pm on a Friday and I arrived a few minutes early. I opened the door and noticed it was a very small salon and there were about 8 women all gathered around very close to the entrance just chatting and drinking tea. As I walked in and closed the door behind me, all the women just stopped talking and stared at me. I didn\'t know if they were staff or customers (it looked like a social gathering, not a place of business) and none of them greeted me or asked for my name. I tried looking for the reception desk but there didn\'t seem to be any sort of official desk, and I could barely see past all the women. I sat down on the nearest chair hoping somebody would come over, but I was left to sit and wait for 45 minutes before anybody came and said anything to me. I don\'t know why I chose to stay there so long, but to be honest the atmosphere in there was so uncomfortable that I was almost too embarrassed to get up and walk out!!! I was finally seen to, had my hair cut which was fine, but the styling was terrible. I\'m no hairdresser but I could have done a far better job myself. I didn\'t leave a tip and I was just glad to get out of there. They obviously didn\'t need my money if that\'s how they treat paying customers. I\'d imagine if you knew the ladies who worked there, you\'d probably have a pleasant experience. But as a new customer, I can\'t believe how bad I was treated. I will never go there again.
Reviewed by karen2011-02-04 14:18:16