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About Essensuals Manchester
I sometimes feel that the trendier salons can be a little scarey to visit especially if you're over a certain age - everyone at Essensuals seemed genuinely friendly but not in a false way. I was persuaded to have a slightly different style from usual and to go a few shades lighter (apparently you should go lighter as you get older) ... well I was thrilled with the outcome and the price so Im going back every 6 weeks !
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Latest Reviews
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Essensuals Manchester 's review by Val
I had an absolute nightmare in Essensuals yesterday - the worst blow dry in my life! I've booked in advance for colour and blow dry with a particular person. However, on the day another girl started doing my blow dry - and it seems that I was her first client ever! After an hour (!) of pain my hair looked as if I just washed and dried it myself. As I had a work function to go to, I asked the girl to wash my hair again and get someone else to style it. She called the administrator who said I've only been booked in for colour and not blow dry - and no one said a word about it before (not even when I arrived and said I'm in for a colour and blow dry with X)! I was then notified that the salon is officially closed now (I arrived at 3pm and it was 5.30pm when I realised my hair is not going to look even half decent). Nothing was offered to fix the problem! The administrator was outright rude - he just said the blow dry was free as they didn't book me for it so I shouldn't complain about the trainee. Not even an apology! I will never go to Essensuals again and will not recommend them to anyone - worst service ever!
Reviewed by Val
2013-07-07 00:43:13