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I was so lucky to receive a voucher for this spa for Christmas. I had recently moved to the area and thought that the spa looked extremely smart and and yet also welcoming from the street. I was also impressed that they had won the recent award of best spa in the South East and so I had high expectations that my visit would be enjoyable. My high expectations were exceeded. The spa was clean, tidy and cosy, when outside it was freezing cold. The receptionist was very welcoming and I was asked to sit on a squashy leather sofa and fill in a thorough client card which was well presented. Organic candles were lit in reception. I was told that my therapist would soon be available and told her name. I did not wait long. I had a french manicure which looks stunning as I type these words! The therapist was easy to talk to and I could tell that she took great pride in her work. She also asked about my skin-care routine as this was relevant as I was also to have a facial. The Elemis facial was HEAVENLY. I had been feeling poorly all week and I soon felt relaxed and comfortable. My skin feels so much happier now.I asked the therapist for a basic nail care kit and she provided just that, including some sample sizes rather than full sizes. I appreciated this as otherwise the expense would have been much greater. I did not feel at all under pressure to buy any products from the spa and again I appreciated this.I thoroughly enjoyed my visit to Epitome and think that even for those with a smaller budget it would make a fabulous one off treat and for those who can afford very regular visits, lucky you!
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