Beautylogic Health & Beauty at Balham Lodge Hotel

I booked a body massage and facial and was very much looking forward to my relaxing "me time".I arrived and was shown to the treatment room which is basically a porta cabin in the car park of a hotel.There was old gym equipment stacked in corners, no place to hang my clothes and basically a grim air to the place.I was asked to undress and wait for my therapist to let herself in and was locked in! I sat undressed and waiting for 45 minutes at a loss how to contact anyone feeling extremely uncomfortable at the prospect of a stranger letting themselves in.I was totally incredulous when I finally called from my mobile to find out what was happening to be told that the therapist had not turned up and apparently this happens all the time!I left after aprox an hour absolutely furious, later that day I received a call to re-book my apt and was not offered an apology in fact she explained that the traffic had been bad!I was disgusted and can not believe that anyone can run a business in this way, do not go here!

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