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About Beauty at Contour
NEVER USE THIS COMPANY! absolutely appauling customer service and very rude people!!!! i got bought a gift voucher for my birthday and i am now bein told i cannot use it as they do not have any space before the 12th july and this is when it runs out. the only appointment i could have was tomorrow at 1pm, like most people i work! this ...company should not have put an offer on kgb if they are unable to accomidate the amout of vouchers they have sold!!! i am disgusted that the girl put the phone down on me after being so rude!! they have taken my sisters money off her and now cannot accomidate me and refuse to refund the money. i will be taking this further!!!
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Latest Reviews
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Beauty at Contour 's review by Melissa
I asked for a natural ombr? look, after the first attempt my hair had two harsh bands running across my hair so bad she had to do it again. After the second attempt it was still awful and you could see thick blocked lines from natural brown to a yellow blonde, completely not what o asked for! After showing I was not happy she offered to try and 'fix it', (by this I mean just throw bleach here there and everywhere) after a third attempt the result was still the same and looked dreadful! My hair has three lots of bleach on it and I was in there for over 6 hours in total! After realising my hair was a complete mess and the hairdresser had no idea what she was doing I gave up and told her to just leave it alone before it got any worse. I went back to my original hairdressers the next day and said it wasn't done correctly and my hair would need a few colour corrections to get right! After consulting back with Contour they offered no refund or goodwill suggestion! Awful service!!!
Reviewed by Melissa
2016-06-28 08:54:31